Located in Phoenix, Arizona, Magic Smiles Dental is a premier dental clinic that offers top-notch dental care to patients of all ages. Known for their exceptional service and commitment to patient satisfaction, Magic Smiles Dental is dedicated to helping individuals achieve and maintain a healthy and beautiful smile. With a team of highly trained and experienced dentists, hygienists, and staff members, Magic Smiles Dental is able to provide a comprehensive range of dental services. From routine cleanings and check-ups to more complex procedures such as dental implants and orthodontics, they have the expertise to meet all dental needs. One of the key aspects that sets Magic Smiles Dental apart from other dental clinics is their commitment to using the latest and most advanced dental technology. This ensures that patients receive the highest quality of care in a comfortable and efficient manner.
Front Desk Dental Receptionist - West Phoenix Office
This ensures that patients receive the highest quality of care in a comfortable and efficient manner. Whether it's digital x-rays, 3D imaging, or laser dentistry, Magic Smiles Dental utilizes state-of-the-art equipment to provide accurate diagnoses and effective treatments. In addition to their technical expertise, the team at Magic Smiles Dental is known for their friendly and compassionate approach to patient care.
Job Posting for Front Desk Dental Receptionist - West Phoenix Office at Magic Smiles Dental Care
Magic Smiles Dental Center has an opening for a Front Office Staff. We provide a working environment like no other dental office. All our staff members are provided training to make the transition to your new professional home. We offer all this and a compensation package that includes health insurance plans and PTO.
Responsibilities
- Greet and check in patients in a friendly manner
- Maintain a full schedule of patients daily
- Assist patients with understanding and accepting their clinical diagnosis
- Calculate fees for dental treatment
- Coordinate financial agreements for the patient's financial responsibility of dental treatment
- Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.
- Fulfilling patient care responsibilities
- Check and respond to voicemails and emails left for the office
- Assist with other office duties as requested or needed
- Sitting 80%
- Standing/walking 20%
- Moderate noise levels from patient waiting area
- Dental office setting.
- Minimum lifting requirements of 35 pounds to accept equipment deliveries, and pack, unpack office supplies, and remove and lock sensitive patient information.
- Frequent client and interoffice personnel interaction as this position meets and greets patients, problem solving to specific patient needs and situations, and is heavily dependent on excellent customer interaction.
- Hearing – Must be able to hear telephonic equipment and comfortably communicate with Patients and others by telephone and in person.
- Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.
- Communication- Must effectively communicate and relay important information to patients and all departments of the office
Position Summary: Under Direct and Indirect Supervision, Answer inquiries and obtain information for public, patients, visitors, and other interested parties. Provide information to callers; Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing, and maintaining patient paper and electronic files, and safeguarding sensitive patient information.
Qualifications
- High School Diploma
- Accurate typing at 40 words per minute
- Prior dental front office experience required, one year minimum
- Versed in Dentrix
- Bilingual (Spanish) a must
- Highly effective verbal and communication skills
- Excellent customer service skills
- Professionalism in all aspects of job
- Strong interpersonal and relationship building skills
- Ability to multi-task and work in a fast-paced environment
Job Type: Full-time
Pay: From $15.00 per hour
- Employee discount
- Health insurance
- Paid time off
Ability to commute/relocate:
- Phoenix, AZ 85016: Reliably commute or planning to relocate before starting work (Required)
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: One location
Energetic and fun dental office - Seeking Dental Assistant
Magic Smiles East is located just west of Phoenix Children’s Hospital on 16th St & Thomas. The office is located very close to the AZ51 the I10 freeways.
The office is well situated to attract patients from all walks of life. We treat a wide variety of dental needs. The office is well staffed, well equipped, very spacious, and is family friendly.
Our team members regularly utilize the large break room for birthday parties, monthly potlucks, and a variety of other team-building activities.
We have a lot of fun. Come work with us and join the fun!
Magic Smiles operates 4 other dental offices in the valley (Phoenix, Chandler, and Mesa). At Magic Smiles we believe in delivering high quality and dignified dentistry to all who walk through our doors.
The office manager, dentist, and dental assistants have been at the practice for many years and are excited to bring a new team member into the family’.
Core Values
At Magic Smiles we believe in treating patients regardless of economic status with the highest quality dentistry. Because of this, we pride ourselves on upholding the following values in everything we do :
- Dignified and consistent patient care and treatment
- Friendly, encouraging, and understanding engagement with patients
- Compliance with state and dental standards
- Efficient and quality dental services
- Respect the clock our time, dentist’s time, and patient’s time
- Teamwork is not just a good idea, it is required
- Seek to understand first them help fix the problem
We all share these core values - and so will the next team member we bring on!
A Day in the Life of a Front Office Team Member at Magic Smiles
On any given day you can expect to encounter the following :
- Arriving at least 15 min prior to when patients arrive to participate in morning huddles
- Working with a driven team of 4 other dental assistants
- Caring for patients who need affordable and high quality services
- Working in an office that sees all kinds of patients young and old
- Treating every patient with respect and understanding
- Seeing between 30 - 45 patients each day
- Assisting through procedures in all areas of the clinical space (e.g. room setup / breakdown, four handed dentistry, sterilization, etc.)
- Contributing to supply and inventory management
This role is for you if
- You love working in a fast paced and dynamic environment
- You thrive when you are challenged to learn something new and take on new roles
- You enjoy honest and timely communication
- You love working with younger patients
- You can’t live without honest feedback
- You absolutely love dentistry
- You want to learn and train to improve your assisting skills on a daily basis
- You understand the importance of treating others like you want to be treated
- Your attention to detail is exceptional and you prefer order and organization
- You are a self-starter and take initiative everyday
- You are driven by results, solutions, and impact
This role is not for you if
- You prefer working solo as opposed to on a team
- You are uncomfortable being in close proximity with a wide variety of people daily
- Change makes you uncomfortable and you often resist it
- You treat this position as a job and not a career
- You are frequently late or have personal responsibilities that require you to miss work
- You do not enjoy working with the Hispanic community
What Winning Looks Like
- We support you in winning by reviewing metrics related to call conversion, schedule efficacy, fielding cancellations / no-shows, and data entry accuracy monthly and providing feedback, support, and training to set you up to succeed!
- Staying on time throughout the work day
- Your dental skills have expanded to take on more accelerated tasks and procedures
- You can manage your workload in a fashion that eliminates the need to work outside of shift hours.
Deal Breakers
- You don’t like dentistry
- You are a criminal
- You are not a human
Still want to join our team? Great! If you enjoy working with driven team members and are looking to make a difference in the community, apply today! We take culture very seriously, and because of that when it’s right, it’s right.
If after reading the full job description you are thinking, this sounds PERFECT for me , then we want to get to know you.
When you join the team here at Magic Smiles you can expect every day to be a fun adventure that you get to experience with a driven group of really cool people.
We strive to be the best version of ourselves and hope you will too.
Apply now for this position . If we think you’re a great fit, we will reach out to you within 24 48 hours to set up a phone interview.
Dentist Phoenix, Arizona
They understand that visiting the dentist can be a source of anxiety for many individuals and strive to create a positive and welcoming environment for all patients. From the moment someone walks through the door, they are greeted by a warm and friendly staff that is dedicated to making their dental experience as comfortable and stress-free as possible. Furthermore, Magic Smiles Dental is committed to making dental care accessible to everyone. They work with a wide range of dental insurance providers and offer flexible payment options to ensure that cost is not a barrier to receiving the dental treatment one needs. Overall, Magic Smiles Dental in Phoenix is a trusted and reputable dental clinic that prioritizes patient care and satisfaction. With their skilled team, advanced technology, and commitment to creating a positive dental experience, they are a go-to choice for individuals looking for comprehensive and excellent dental care..
Reviews for "Magic Smiles Dental Phoenix: Where Art Meets Dentistry"
1. John - 1 star - I had a terrible experience at Magic Smiles Dental in Phoenix. The staff was rude and unprofessional, and the dentist rushed through my appointment. I didn't feel like they took the time to properly address my concerns or explain any treatment options. Additionally, the office was outdated and not well-maintained. Overall, I would not recommend this dental practice.
2. Lisa - 2 stars - I was disappointed with my visit to Magic Smiles Dental in Phoenix. The waiting time was incredibly long, even though I had an appointment. The dentist seemed disinterested and didn't really listen to my concerns. The office was also messy and didn't give off a clean, professional vibe. I will be looking for another dentist in the area.
3. Mike - 2 stars - I had a subpar experience at Magic Smiles Dental in Phoenix. The dental assistants were not very friendly and seemed unorganized. The dentist was also rushed and didn't spend much time explaining the procedures or answering my questions. The cleanliness of the office was also a concern for me. Overall, I left feeling unsatisfied and won't be returning.
4. Emily - 1 star - My visit to Magic Smiles Dental in Phoenix was far from magical. The staff was unfriendly and made me feel uncomfortable throughout the entire appointment. The dentist was not gentle during the examination and seemed to lack professionalism. The overall atmosphere of the office was chaotic and unorganized. I will definitely be seeking dental care elsewhere.