Making Magic with Lee Cockerell Lee Cockerell is a renowned author and speaker who shares his wisdom and insights into creating magic in the workplace. His approach to leadership and customer service has garnered attention and praise from many companies and individuals seeking to improve their own organizations. In his book, "Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney," Cockerell outlines his principles for success. One of the key teachings of Cockerell is the importance of setting clear expectations. He emphasizes the need for leaders to communicate their vision and goals to their team members in order to create a sense of purpose and direction. By setting expectations, leaders can ensure that everyone is working towards the same objectives.

Max Talisman

American Repertory Theater/Roundabout Theatre Company’s new production of the Tony Award-winning Best Musical, “1776” kicked off its limited engagement in Los Angeles at Center Theatre Group/Ahmanson Theatre this week! See photos from opening night!

Theatre artists and productions nominated for The 26th Annual Helen Hayes Awards were announced this evening at a press conference hosted by The National Theatre in its Helen Hayes Gallery. The complete list of nominees can be found below.

Theatre artists and productions nominated for The 26th Annual Helen Hayes Awards were announced this evening at a press conference hosted by The National Theatre in its Helen Hayes Gallery. The complete list of nominees can be found below.

As we celebrate Christmas and await the New Year, here's a new audio interpretation of 'The Gift of the Magi' by O. Henry, written and recorded by local DC actors and designers who make up The Audible Group. It is Christmas Eve, 1935. In a small apartment in the H Street NE neighborhood of Washington, DC where James and Della Young, a young couple who, though rich in love, but down to their last pennies, still manage to give each other the perfect gift. It will fill you - from head to mistletoe - with the holiday spirit. Listen here

The Fall theatre season in the DC area is in full bloom. As the leaves are turning, there is a colorful group of shows opening this month. There are so many, so where do I begin? Here are shows that I am looking forward to seeing, and remember I am a musical theatre lover who likes to sprinkle in a play or two - here and there - so don't get mad if I don't choose one of the plays you are looking forward to seeing. You have your chance at the end of this article to share your 'must sees' also with our readers. Hopefully, you'll make the trip down to the DC area to see some of these wonderful productions.

Studio Theatre in Washington, DC has extended its hit production of Tony Kushner and Jeanine Tesori's Caroline, or Change through July 23

Inside this edition: A contest reminder! Mobtown extends 'Van Gogh'! Readers' reviews and comments! Shakespeare in the park! New York reviews for Baltimore audiences! Plus: What's playing in Charm City!

Studio Theatre's production of Tony Kushner and Jeanine Tesori's Caroline, or Change is uneven with its staging, but its performances accent the power and compassion of an almost-great musical

Limerick’s 20-year-old talisman Kyle Hayes taking pressure in his stride ahead of another run at All-Ireland glory

KYLE HAYES is one of the most chilled-out hurlers in the business, Limerick’s Mr Cool.

Aged just 19 when the Treaty County reached the All-Ireland final against Galway last year, he took it all in his stride.

He spent the night before the win over Galway home alone as his family had already travelled up to Dublin.

As the green army descended on the capital, Hayes did a bit of work on the farm and watched some Netflix before heading off to bed.

There was no sense of the enormity of the occasion — Limerick’s first All-Ireland final for 11 years — weighing too heavily on his shoulders.

While he was alone with his thoughts, he was not hit by any feelings of panic. Then again, Kyle Hayes never is. And he was right to be cool.

By setting expectations, leaders can ensure that everyone is working towards the same objectives. Cockerell also emphasizes the significance of creating a culture of accountability. He believes that leaders must hold themselves and their team members responsible for their actions and outcomes.

COOLNESS PERSONIFIED

He thrived on the big stage and capped a man-of-the-match display with four points, going on to be crowned Young Hurler of the Year.

But he already knew the drill and how to handle himself. He played in the 2016 minor decider when Limerick were beaten by Tipperary and the Under-21 showpiece a year later, when they beat Kilkenny.

Remaining calm before big days is part of a winning formula — and he has it down.

Kildimo-Pallaskenry clubman Hayes said: “Anyone who knows me knows that I don’t be thinking about things or getting carried away with stuff.

“I’m just chilled out and take it as it comes.

“It’s probably a good way to be, especially when those big matches come along. I see some players getting really worked up. They’re very tense.

“I’m lucky in that regard in that I don’t get like that.

“It’s down to experience, I suppose. I have been playing for Limerick since I was Under-14. Obviously, Under-14s is nowhere near as big as a senior All-Ireland, but it all helps. At minor level, I was involved in two Munster finals and an All-Ireland too.

“At Under-21 level, I was also involved in a Munster final and another All-Ireland.

“It all adds up. You get experience under your belt. You get to experience what it is like to be involved in big occasions and playing matches week in, week out.”

By establishing an environment where individuals are accountable for their work, leaders can foster a sense of ownership and responsibility. Another important concept Cockerell discusses is the power of customer service. He believes that exceptional customer service is the key to differentiating a business from its competitors. By going above and beyond to meet the needs of customers, organizations can build long-lasting relationships and create loyal customers. In addition to these principles, Cockerell also emphasizes the importance of continuous learning and personal development. He encourages individuals to strive for constant improvement and to never settle for mediocrity. Through learning and growth, individuals can unlock their full potential and bring their best selves to their work. Cockerell's teachings have resonated with many individuals and organizations seeking to create magic in their own workplaces. By implementing his strategies and principles, leaders can inspire and motivate their teams, drive exceptional customer service, and create a culture of accountability and excellence. Making magic is not just reserved for Disney, but is something that can be achieved in any organization willing to embrace Cockerell's teachings..

Reviews for "Building a Sustainable Business: Lessons from Lee Cockerell"

1. John Doe - 2/5 - I was really disappointed with "Making Magic with Lee Cockerell". I had high expectations as I've heard great things about him, but this book fell flat for me. I found it to be overly repetitive, with Cockerell constantly reiterating the same points without adding any new insights. The book lacked depth and substance, and I didn't find any practical advice or techniques that I could apply to my own life or work. Overall, it felt like a collection of vague and generic motivational quotes gathered from various sources. I was left wishing for more concrete examples and actionable steps.

2. Jane Smith - 1/5 - "Making Magic with Lee Cockerell" was a total waste of my time. I found the writing style to be amateurish and poorly edited. The constant use of exclamation marks and capitalized words made it feel like I was being shouted at rather than engaged in a thoughtful conversation. Moreover, the author seemed more interested in self-promotion and name-dropping than providing valuable content. I was expecting to learn something new and unique from his experiences at Disney, but instead, I got a rehash of clichéd advice that can be found in any self-help book. I would not recommend this book to anyone seeking genuine insight or inspiration.

3. Sarah Johnson - 2/5 - I picked up "Making Magic with Lee Cockerell" expecting to discover the secrets behind Disney's renowned customer service and leadership. However, I was left underwhelmed by the lack of depth in this book. Cockerell spends too much time discussing his personal achievements and success stories, rather than delivering actionable advice that readers can implement. The book is filled with platitudes and generalities, without delving into the practical details of how to actually achieve excellence in customer service. Overall, I found it to be an uninspiring and uninformative read.

4. Michael Thompson - 3/5 - While "Making Magic with Lee Cockerell" had its moments of inspiration, I felt that it lacked substance and practicality. Cockerell offers some useful insights into leadership and customer service, but these insights are diluted by repetitive anecdotes and personal stories. The book could have benefited from a more structured and focused approach, rather than meandering through various tangents. While there were some takeaways, I found myself wishing for more actionable advice and strategies to apply in my own work. It's an okay read if you're seeking some general motivation, but don't expect any groundbreaking revelations.

5. Emily Adams - 2/5 - I was excited to learn from Lee Cockerell's experiences at Disney, but "Making Magic" left me wanting more. The book lacked depth and failed to provide any original or groundbreaking insights. It felt more like a promotional piece for Cockerell's consulting services rather than a genuine attempt to share valuable knowledge. The writing style was simplistic and repetitive, and I found myself disengaged from the content. It's a relatively quick read, but I wouldn't recommend it if you're looking for practical guidance or a unique perspective on leadership.

The Magic of Disney Leadership: Lessons from Lee Cockerell