SMS Magic is a Salesforce-compatible SMS messaging platform that allows businesses to engage with their customers through text messages. By integrating with Salesforce, SMS Magic can enhance the sales and marketing activities of companies by enabling them to send personalized and automated SMS campaigns to their leads and customers. One of the key features of SMS Magic is its ability to send bulk SMS messages. This means that businesses can send the same text message to multiple recipients at once, saving time and effort. They can also personalize these messages by including the recipient's name or other relevant information. With SMS Magic, businesses can also automate their SMS campaigns.
With Email-to-SMS capability, users can respond to SMS directly from email notifications, adding more convenience.
360 SMS allows users to personalize messages using merge fields, create SMS templates in advance, update records in case of desired incoming SMS keywords, respond to messages in real-time using SMS inbox, and much more. This includes Mogli SMS, SMS Magic, Mercury SMS, Smart SMS App for Salesforce by Girikon, ValueText SMS App for Salesforce, and Twilio for Salesforce.
With SMS Magic, businesses can also automate their SMS campaigns. This means that they can set up predefined templates and schedule these messages to be sent at specific times or triggered by certain events. This allows for consistent and timely communication with customers, helping to improve engagement and drive sales.
SMS-Magic 4+
SMS-Magic Mobile App
SMS-Magic Mobile App brings your CRM-based customer interactions to your smartphone so you can respond to your sales leads and service tickets even when on-the-field. Shrink the sales cycle and keep your customers for life by attending to your leads and post-purchase queries in the micro-moments when decisions are made and preferences shaped. SMS-Magic Mobile App constantly speaks to your CRM to keep you in sync with the context of the conversations across team members and the customer lifecycle.
Use SMS-Magic Mobile App to:
1. Get notified about and respond to incoming leads and customer queries in real-time
2. Converse with your customers and prospects across SMS, WhatsApp, and Messenger using text as well as rich media
3. Identify the context of each customer interaction and assign them to relevant team members
4. Automate standard customer interactions such as status updates, account alerts, or appointment reminders
5. Integrate end-to-end with your CRM - be it Salesforce, Zoho, or others.
Whether you are an existing user of the SMS-Magic Converse web app or not, this mobile app will make your customer interactions more profitable and pleasant. We hope you’ll give it a try.
Please note: If you use SMS-Magic for Salesforce, you need to be on the web app version 1.64 or above to sync with the SMS-Magic Mobile App.
Are you having trouble? Please contact [email protected]
Who is SMS-Magic:
SMS-Magic is a proven, global messaging platform provider for popular CRM solutions, with over 2,500+ clients across 190 countries, including small, midsize, and enterprise accounts. SMS-Magic has deep experience across various industries in applying conversational engagement to improve marketing, sales, and service performance. Whether you want to bring in more leads, convert them to revenue, or keep those customers happy - SMS-Magic offers the solutions, expertise, and insights you need to drive conversations that convert.
Screen-Magic has offices in Chicago (US), Pune, and Delhi (India) with 180+ employees.
In addition, SMS Magic offers two-way communication capabilities. This means that businesses can not only send SMS messages to their customers but also receive replies. They can reply to these messages directly from the Salesforce platform, allowing for seamless and efficient communication. SMS Magic also provides analytics and reporting features, allowing businesses to track the performance of their SMS campaigns. They can monitor the open rates, click-through rates, and conversion rates of their messages, helping them to optimize their messaging strategy and improve their overall marketing efforts. Overall, SMS Magic is a powerful tool for businesses that want to leverage the benefits of SMS marketing within their Salesforce ecosystem. With its ability to send bulk messages, automate campaigns, and track performance, it can help businesses streamline their sales and marketing processes and drive better results..
Reviews for "Stay Connected and Close Deals Faster with SMS Magic for Salesforce"
1. John - 1/5 - I was extremely disappointed with Sms magic salesforce. It was not user-friendly at all and had a steep learning curve. The interface was cluttered and confusing, making it difficult to navigate and find the tools I needed. The customer support was also lacking, as it took days for them to respond to my inquiries. Overall, I found Sms magic salesforce to be a frustrating and frustrating experience, and I would not recommend it to others.
2. Sarah - 2/5 - I had high hopes for Sms magic salesforce, but it fell short of my expectations. The integration with Salesforce was not seamless and caused numerous issues. The software itself was also quite glitchy, with messages failing to send or being delivered to the wrong recipients. The lack of reliable customer support made it even more frustrating to deal with these problems. Additionally, the pricing seemed excessive for the lackluster performance. I ended up switching to a different SMS marketing platform and haven't looked back.
3. David - 2/5 - I found Sms magic salesforce to be quite frustrating and cumbersome to use. The user interface was outdated and not intuitive, making it difficult to find the features I needed. The reporting and analytics tools were also lacking, providing limited insights into the effectiveness of my SMS campaigns. On top of that, the customer service was slow and unhelpful, leaving me feeling unsupported. Overall, I was disappointed with Sms magic salesforce and would not recommend it to others.