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Magic Toyota

We've taken our Toyota to Magic (now Swickard) for years, and we know they'll get the work done, although communication at times has been very poor. Repeated unanswered messages were left for the service tech, and other techs were unable to follow-up on our questions. We booked out appointment using online chat, but when we got a confirmation email, it excluded all of the details we had given, and only repeatedly listed "Customer States:". I had to go over everything again in person, when dropping the car off, and they completely missed one item, and had to keep the car longer to take care of it (although they didn't charge for it - which I appreciated). Generally, their service is good, but their communication, even within the service department, needs a lot of improvement.

Consumer from Seattle, WA
Mar 12, 2021

They knew about a problem with our model's battery, but pretended it didn't exist and kept telling us to "drive the car every other day". Kept getting stalled on this, until I escalated. Then that person said she knew all about it and had been getting a number of calls that very day on the topic! Very poor internal communication.

Consumer from Bothell, WA
Aug 14, 2020

I purchased my new 2013 Tacoma from Magic Toyota and have had it regularly serviced there. I'm pleased with the efficiency of the process for turning it over for routine maintenance (have had no special issues to address). The service advisor briefs me on what was accomplished, makes recommendations and asks if I have questions. I would recommend this dealer and would purchase, from them, a hybrid or electric vehicle for a future ride.

. and 6 more consumer comments for Magic Toyota

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Magic toyota edmonds

In an effort to raise awareness of the importance of Edmonds’ Highway 99 corridor, the Edmonds Historical Museum and local resident Jim Underhill recently embarked on a fact-finding mission.

Underhill, a member of the city’s Highway 99 Economic Development Task Force, uncovered some interesting history at the corner of Highway 99 and 220th Street, where Magic Toyota is located today. A Roadhouse, known as the Ranch Roadhouse, conducted its business at this location for decades.

Roadhouses provided travelers with rest, food and drink as they made their way along Pacific Highway (U.S. 99). The Ranch Roadhouse operated in two distinct ways during its time. From the 1920s through the 1940s, the Ranch was a restaurant, bar and dance club. Operating under lax liquor laws outside of Seattle, patrons could enjoy a drink while they dined and danced the night away. During the Prohibition era, the Ranch Roadhouse was a conduit for the movement of illegal spirits, from Canada to local establishments.

Seattle’s “Rum King” Roy Olmstead ran the largest and most profitable bootlegging operation in Puget Sound, and the Ranch was an active participant. Olmstead would purchase liquor from Canada, dispersing it to many operatives before finally unloading a shipment at Meadowdale Beach, north of Edmonds. When he was captured, Olmstead lost his wife, reputation and fortune, but seems to have enjoyed life until his passing.

After WWII, the Ranch closed for a time, but reopened as a reputable family restaurant. It operated as such before finally closing. Many families enjoyed the spirited atmosphere and customers at the Ranch Roadhouse.

Two photographs of the Ranch Roadhouse can be found online via the University of Washington’s digital collection.

The museum presented a plaque with this information to Magic Toyota in April, and staff hopes to share similar histories with other businesses in the future.

Jim Underhill says:

Minor clarification is that the location is on 212th where Magic Toyota is located. How I received this information (first thinking it was 220th) is that a person from Snohomish called to share his family story. His uncle was a big fan of the early version of the Ranch Roadhouse because of the ‘dames, unlimited booze and wild activities’ in the early days; he just loved the place. However the rest of the family did not until after WWII, when the Ranch closed, remodeled and became a ‘respectable family eating establishment.’ So they ate their regularly for many years, and the ol’ uncle refused to go. The many family members agreed the location is on the south side of 212th @ the 99.

Tere Ryder says:

Wire tapping laws were passed because the the Olmstead case that made it all the way the supreme court. Roy Olmstead, rum runner king, had been a police lieutenant officer and lost his job
because of being arrested by the feds who seized 100 cases of liquor. As a police officer, he was able to study the illegal liquor trade and had built a network of friends, including, other LE, judges, prosecutors, etc. Most were on his payroll when he entered into the business full time………………Speedboats (Boeing engines) were used to pick up the Canadian shipments from Edmonds beaches………some say the powerful engines built for these speedboats helped keep Boeing afloat when business plummeted after the War In the Supreme Court case, Justice Louis Brandeis proved influential, and THIS almost more important than the wire tap law, ……”In a government of laws, “Brandeis wrote, “existence of government will be imperiled if it fails to observe the laws scrupulously……If the government becomes a lawbreaker, it breeds contempt for the law” ……..breeds contempt for the law…..

My Edmonds News

A surprising reason Magic Toyota is expanding in Edmonds

The general manager believes that light rail will bring more people who still love their cars.

by Jim Davis
Friday, March 2, 2018 1:10pm
BusinessEdmonds

EDMONDS — Magic Toyota is rebuilding its car dealership in Edmonds, planning to nearly double the size of the store and the number of employees.

One of the reasons might be a surprise: light rail.

Sound Transit plans to extend the line to Lynnwood by 2024, and that will mean thousands of more people will move into south county.

While many of the newcomers will use light rail for jobs in downtown Seattle, those same people likely still will want to buy cars, said Peter Chung, Magic Toyota’s general manager.

“Sure, light rail will be nice to go to work or to a Seahawks game, but we still live in America and people love their cars,” Chung said. “They do, they love to drive.”

That’s why Chung thinks now is a perfect time to replace the dealership. Magic Toyota demolished the old dealership at 21300 Highway 99 in Edmonds in July.

The new store is expected to open by summer.

It will go from a 29,000-square-foot dealership to 47,500 square feet, with a parking deck with 66 spaces. The project was designed by Strotkamp Architects of Burlington and is being built by construction firm Foushée of Bellevue. Chung declined to say how much the company is spending on the project.

Magic Toyota is expanding its dealership in Edmonds and is expected to open the new store this summer. (Jim Davis / HBJ)

The 5-acre site was challenging for design, said David Estes, the project architect.

“In urban sites, there just isn’t enough room, because the site is so tight we were literally forced to go to rooftop parking over the building to pick up the space we needed,” Estes said.

To prepare for construction, Magic Toyota purchased a former Snohomish County PUD building along Highway 99. And it renovated property the company owned at 21000 Highway 99, which is just into Lynnwood.

Both locations are being used for daily operations as the new dealership gets built. The dealership has 120 employees now, and that could go up to as many as 240 after the opening, depending on consumer demand.

Magic Toyota is owned by the Broadus family of Seattle, which also owns Michael’s Toyota and newly acquired Michael’s Subaru and Volkswagen, on the same campus in Bellevue.

The family has recently rebuilt Michael’s Toyota and will use lessons learned from that project at Magic Toyota.

The new Magic Toyota dealership will be built with four drive-through lanes that are a total of 60 feet wide and 150 feet long, with high-speed doors that open to allow people to drive their cars inside for service.

The dealership in Edmonds will equipped with some of the most advanced technology available.

Among the doodads are laser scanners for vehicles that enter the service area. The scanners will check the license and immediately be able to determine when the car was last serviced and whether there’s been a recall notice on any parts of the vehicle.

It will also do an initial check on the underside of the vehicle — determining if the tires need replacing, or more air or if the vehicle is out of alignment.

There are a handful of dealers across the county that are testing some of the equipment, but Chung said he doesn’t know anyone that’s implementing it 100 percent.

“What drives me crazy about the car business and, this is me personally, I never want to hear anybody here say, ‘I think your car needs this’ or ‘I think you should spend money on this for your car,’” Chung said. “We do not do this at our organization. We inspect every vehicle, we check every vehicle and we say this is what your car needs.

“It’s up to you whether you want to fix it.”

The new technology also extends to the service area and sales staff. The dealership has already been focused on being as paperless as possible. All of the technicians and sales staff will be working on Surface Pro tablets. Many of the devices will use facial recognition software.

The lounge area for customers will be built with a very “hotel-slash-coffee house feel to it,” Chung said. There will be a dozen large televisions and a 12-person, bar-height table with plug-ins for laptops and devices.

The old dealership — which was a dance hall in years past — will still live on in the new shop, Chung said.

“We were luckily able to reclaim 41 timbers that were used in the old building,” he said. “Forty-one beams, solid old Doug fir beams, and we’re going to be using that in a lot of the furniture in the dealership.”

He said that’s a much better than sending them beams to the landfill.

“It’s one of those things where we saw these when we were demolishing the building and we said, ‘Why would we even think about throwing these away?’” Chung said.

The company also is going to use a natural gas electrical generator to provide about 85 percent of the lot’s energy needs. The generator will use clean-burning natural gas.

Heated water from the generator will be pumped through a series of pipes installed in the slab under the building to heat the store, as well as keep the floor dry from rainwater brought in by cars and trucks.

“That’s something the city of Edmonds just loves,” Chung said.

Jim Davis: 425-339-3097; [email protected]; @HBJnews.

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Reviews for "Unlocking the Healing Secrets of the Kittle Witch Acavemia Chamber of Tume"

1. Jessica - 1 star:

I was really disappointed with "Kittle Witch Acavemia Chamber of Tume". The storyline felt disjointed and lacked depth. It seemed like the author was trying to cram too many ideas and characters into one book without fully developing any of them. The writing style was also hard to follow, with confusing and awkward sentences. Overall, I found the book to be a confusing and unsatisfying read.

2. Mark - 2 stars:

I had high hopes for "Kittle Witch Acavemia Chamber of Tume", but unfortunately, it fell short for me. The plot was predictable and lacked originality. The characters were shallow and lacked depth, making it difficult for me to connect with them. Moreover, the pacing was off, making certain parts drag on while others felt rushed. I was left wanting more from this book, and as a result, I cannot recommend it to others.

3. Sarah - 2 stars:

"Kittle Witch Acavemia Chamber of Tume" was not my cup of tea. The writing was subpar, with several grammatical errors that distracted me from the story. The world-building was underdeveloped, and I found it hard to fully immerse myself in the story. Additionally, the dialogue felt forced and unnatural. While some may enjoy this book, it just didn't resonate with me.

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