I recently discovered a magical pass to make laundry day seem less daunting and time-consuming. With the help of this magic pass, doing laundry has become a breeze and almost enjoyable. Gone are the days of sorting through piles of dirty clothes, trying to figure out what needs to be washed separately. The magic pass somehow knows exactly what items can be washed together and even takes care of the temperature and cycle settings. No more wasting time reading confusing labels and worrying about shrinking or fading clothes. The magic pass also tackles the issue of stains.
Our Goal
To make the process of doing your laundry as simple and as fun as possible. Have ideas? We’d love to hear them. Reach us at [email protected].
Please wait until it resets completely note that this can take up to 30 minutes for some models Once the machine has reset completely, try your transaction again. Please wait until it resets completely note that this can take up to 30 minutes for some models Once the machine has reset completely, try your transaction again.
The magic pass also tackles the issue of stains. A simple swipe of the pass over any stained piece of clothing is all it takes to make the stain vanish. It's like having a personal stain remover that works like magic.
Frequently Asked Questions Using Laundry Cards
A: Many Add Value Terminals are equipped with laundry card dispensers. Please check the machine in your building, often located in a laundry room or other common space, to see if the terminal has a BUY option. If you do not see that option, please email [email protected] or call the client experience team at 617-969-4340 and choose option 1 for further assistance.
Please note that there is a $5.00 cost for a new laundry card. The card will be dispensed without value. If purchasing a card with cash, please only use a $5.00 bill. The Add Value Terminal does not make change, nor does it apply credit to a new laundry card purchase.
Q: What if my Laundry Card is lost or stolen?
A: Please treat your laundry card like cash, as Automatic Laundry has no way to recover the balance of a lost or stolen card. If a card is lost or stolen, the resident will be responsible to purchase a replacement card and value.
Q: I purchased a Laundry Code but I didn’t get a Code Number or I didn’t write it down?
A: Please log into your account to view your TRANSACTION HISTORY. This will allow you to see your most recently purchased code, or filter by date to look up past transactions. As always, if you have questions, please reach out to our Client Experience Team at [email protected] or (617) 969-4340 and press option 1.
Q: The Laundry Code entered is not adding the value onto my Laundry Card or displays Invalid Code or Error Message?
A: Codes are created for specific laundry cards. Please verify that the code has been created for the correct laundry card and is being entered into the Add Value Terminal exactly as you have received it. Note that most Add Value Terminals will ask you to confirm the value amount of the code before you type the code itself into the terminal. Be aware that if the terminal does not have a key clearly marked ENTER then you should use the # key to enter your submissions.
Q: How can I find out my balance on my Laundry Card?
A: Insert your Laundry Card into a Washer or Dryer and your balance will display on the screen. Please note that any time you press START, value will be deducted from your card. You can also place it into the Add Value Terminal and your balance will appear on the display.
Q: I purchased a new Laundry Card in error…what do I do?
A: Mail in the extra card to Automatic Laundry, 45 Border Street, West Newton, MA 02465, Attn: Customer Service. Please put your name, phone number and the Laundry Card number that you are keeping in the letter with the extra card. A Client Experience Agent will call you with a value code to reimburse you for the card purchase price.
Q: What if I get double charged on my credit card?
A: Please e-mail us at [email protected] or call 617-969-4340 and press option 1. A Client Experience Agent will take your information to look up the charge and assist in finding a suitable reimbursement plan for your situation.
Q: What if I get a “Pin Already Used” message on the Add Value Terminal?
A: Codes are created for specific laundry cards. Please verify that the code has been created for the correct laundry card and is being entered into the Add Value Terminal exactly as you have received it. If you are still having trouble, please reach out to the Client Experience Team at [email protected] or (617) 969-4340 and choose option 1.
Q: I am moving out…what do I do with my Laundry Card and balance?
A: Please mail your laundry card to:
Automatic Laundry
45 Border Street
Newton, MA 02465
Please include your name, telephone number Automatic Laundry location where the card was used, and new mailing address. Automatic Laundry will send a refund of any unused balance on your laundry card.
Q: What if I added cash onto my Laundry Card and the added amount did not display correctly?
A: Please reach out to the Client Experience Team at [email protected] or (617) 969-4340 and choose option 1.
Q: I am unable to register my Laundry Card on your web site…what do I do?
A: Automatic Laundry uses Third-Party Processor websites. If you are not able to access these sites, please check your browser settings and ensure you have enabled cookies. If this does not resolve your issue, please reach out to the Client Experience Team at [email protected] or (617) 969-4340 and choose option 1.
Q: While trying to register my Laundry Card online, it is not accepting the Laundry Card number?
A: Please only enter the numbers on the back of your laundry card when creating a registration. The websites will not recognize any numbers or dashes entered in the card number field.
Q: Laundry Card is reading an error message when I insert into the washer, dryer or add value station?
A: Try rubbing your thumb across the gold chip on the Laundry Card and then reinserting the card into the machine. If it keeps giving you an error message, please reach out to the Client Experience Team at [email protected] or (617) 969-4340 and choose option 1. Provide the error code you are receiving at the machine to a Client Experience Agent so they can determine how to assist.
Q: The Add Value Terminal is frozen, and the display won’t change.
A: Please try unplugging the Add Value Terminal then plug back in after 30 seconds. Please wait until it resets completely (note that this can take up to 30 minutes for some models) Once the machine has reset completely, try your transaction again. If this does not resolve your issue, please e-mail us at [email protected] or call 617-969-4340, press 1 and a Client Experience Agent will be happy to assist.
Jan 20, 2023
Version 4.0.32
Bug fixes and performance improvements
This eliminates the need for pre-treating and scrubbing, saving me time and effort. One of the most remarkable features of the magic pass is its ability to dry clothes quickly. No longer do I have to wait for hours for clothes to dry. With a wave of the pass, the clothes instantly become dry and ready to be folded. This is especially useful when in a rush and needing a particular outfit immediately. Not only does the magic pass take care of the washing and drying, but it also has the power to fold clothes neatly. With a simple flick of the wrist, the pass magically folds the clothes into perfectly stacked piles. This eliminates the tedious task of folding clothes by hand, making laundry day more efficient and organized. Furthermore, the magic pass seems to have endless storage capacity. It effortlessly removes clothes from the washer, dries them, folds them, and neatly places them in the designated drawers or shelves. This eliminates the need for bulky laundry baskets and avoids the dreaded task of putting away clothes. Overall, my magic pass has revolutionized my laundry routine. It has turned a mundane and time-consuming chore into a quick and effortless task. I no longer dread laundry day and instead look forward to the magical process that awaits. With my magic pass, laundry day is truly enchanting..
Reviews for "Get Ready to Be Amazed by My Magic Pass Laundry Products"
1. Emily - 1-star rating - I had a really bad experience with "My Magic Pass Laundry". The machines were constantly breaking down, and when I brought it to the attention of the staff, they were unhelpful and unapologetic. The cleanliness of the place was also questionable, with dirty floors and overflowing trash cans. Overall, I would not recommend this laundromat to anyone. There are much better options in the area.
2. Mike - 2-star rating - I was really disappointed with the quality of service at "My Magic Pass Laundry". The machines were outdated and often didn't work properly. The attendants seemed disinterested and unprofessional. Additionally, the prices were quite high compared to other laundromats in the area. I would suggest finding an alternative place to do your laundry.
3. Sarah - 1-star rating - My experience at "My Magic Pass Laundry" was nothing short of a nightmare. The machines were constantly breaking down, and the staff did not seem to care at all. On top of that, the place was dirty and poorly maintained. The prices were also exorbitant compared to other laundromats. I would strongly advise against using this laundry service.
4. David - 2-star rating - Unfortunately, "My Magic Pass Laundry" did not live up to its name. The machines were in poor condition and often took forever to complete a cycle. The staff was unhelpful and seemed more interested in chatting amongst themselves than assisting the customers. I would not recommend this laundromat if you're looking for a pleasant and efficient laundry experience.
5. Jessica - 1-star rating - "My Magic Pass Laundry" was a complete disappointment. The machines were constantly out of order, and the ones that did work were in terrible condition. The staff seemed completely disinterested in providing any kind of assistance or customer service. The overall cleanliness of the place was also a major concern. Save yourself the trouble and go to a different laundromat.